Handling Difficult People Book

$8.00

Author: Dr. John Townsend
Softcover Book

In stock

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SKU: 24011 Category: Tag:

Description

Let’s face it, hard as we try, none of us can avoid contact with difficult people.

Some people just seem to savor unnecessary and unhealthy conflict; they don’t seem to be happy unless they are driving those around them crazy.

Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes “button pushers” act the way they do-and why they want to elicit a negative emotional and even behavioral response from us. He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don’t work!
He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with “crazy-makers” on a brand new level.

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Weight 0.6000 lbs

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